Frequently Asked Questions
Find answers to common questions about booking, payments, and travel with Chariot.
Simply visit our booking page, select your route and preferred departure time, choose an available seat, and complete payment. You will receive a booking confirmation via email and SMS with your booking reference.
Yes! During the booking process, you will see an interactive seat map showing available and occupied seats on your chosen trip. Simply tap on your preferred available seat to select it.
We recommend arriving at least 30 minutes before your scheduled departure time. This allows time for check-in, luggage handling, and boarding. Late arrivals may forfeit their seat without a refund.
Currently, bookings are tied to the account holder. The passenger must have an account and book through their own profile for boarding verification purposes.